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This page allows you to control your user accounts. You can add users, define user roles, set campus associations, reset user passwords, and lock/unlock user accounts from this page. You can also generate a list of all your active users and related user information.

The district and campus users have many alerts they can sign up to receive.  To sign up for alerts, go to My Account on the main page toolbar, then select Settings.


Under Settings, the user can select options for emails when items are posted to the Discussion Board, an email every time an Update is posted, as well as an email a mapping error is present in AutoPilot (this alert is only available to district users)




Creating New Users:
By clicking on the Users Menu — under District Management — you will be able to view all users within your district. When you first access the user list, you will only see the first 10 users. To view additional users, choose All from the filter drop‐down menu. As the district Apprentice user, you will be responsible for creating user accounts for your district, both at the district and campus levels. As a district Professional user, you will be responsible for creating additional user accounts after your initial User file is uploaded.
To create a new user, you will need to click on New at the top right of the table shown.
When creating a New User, you will first need to enter the email address in the first two boxes. You will enter the first name and last name, middle name is not a required field. You will then need to choose a role, either District, Campus, Trainee or Specialist. Selecting the Campus, Trainee, or Specialist role will produce a drop-down to select the user's primary campus association. Once the information has been completed, click on Next. The user account has now been created. TestHound will send an automated email to the user with a temporary login password. The user's full email address will be the designated login username.


The process for new users to set up their accounts will be covered in the campus user section of the Help? tab.


There are four user roles: District, Campus, Specialist, and Trainee. The Specialist role works like the Campus role except for the fact that this role can only change student accommodations. The user can see everything else, but cannot commit any other changes.  The Trainee role gives new users video tutorials and  access to AutoPilot alerts and Teacher and Student alerts, as well as access to campus Teachers, Students, and Rooms.  

To assign a user role, the district user will need to pull up the user list by clicking on the Users Menu — under District Management. After the list of users has been populated, click Edit next to the user’s name who needs to have a user role assigned. 

After clicking Edit, you will be directed to a new page with the user’s account information. To assign a role, click on the drop-down menu for Role and select the desired option. Then click submit. The user will now have a new role assignment.

 

Changing User Status:

As a district user, you have the option to change the Active and Approved Status of any user if a user leaves the district or no longer needs access. Click Edit to the right of the user information.

 

You will see Active and Approved checked for the user. Remove the checkmark from each box by clicking on each box. Click the Submit link.

The trainee role gives new users access to AutoPilot alerts and Teacher and Student alerts, as well as access to campus Teachers, Students, and Rooms.  Users can view video tutorials and work through the trainee role activities before the officially scheduled TestHound training (for new districts) or for existing districts, new users can get training and practice associated with those activities.

Users logging in to TestHound for the first time will see the TestHound Subscription Services Terms of use. 

Clicking Decline will log the user out of the system.  Clicking Accept will log the user into their campus homepage.  New district users will be taken to their district page.  On the homepage, you will see a list of video segments for trainees to watch.  

District users can click on the blue link for each video to see which users have not viewed the video.

Users who have not viewed the video content will be listed along with an option for the District Testing Coordinator to email a reminder notice.

To email all users who have not viewed the video click on the blue email link.  To email a specific user you may click on the user individually to send an email.

Video # 1 Auto Pilot Alerts 

Video # 2 Removed from Auto Pilot Alert

Video #3 Rooms Menu

Video #4 Student Alerts

Video #5 Students Menu

Video #6 Test Administrator Alert

Video #7 Test Administrator Menu

Video #8 TestHound Overview

You have the ability to view a list of all your users with their campus and status associations.

When you click on Users under the District Management Menu, you will see an active User List link at the top of your user list box.

TestHound will generate a report in the preview window showing a report containing the following:

  • User name
  • User role
  • Status (Active Act, Approved App, Locked Out Lck)
  • Campus Association

You can export your report to Excel, PDF, or Word using the floppy disk icon at the top of the preview window. When you are finished viewing the report, click Close Report to go back to the user page.

Once the user has been created, the system returns you to the Users menu. From there, click Edit by the name of the user you wish to assign to multiple campuses. On the next screen, find the Campuses drop-down on the right-hand side of the screen and choose the campus(es) you want to add. You will also have the option to choose the user’s primary campus, which they will automatically be logged in to every time they sign in. To assign a primary campus, click the box to the left of the campus. The primary campus will be default campus when the user logs into TestHound.  Note: Campus users must be assigned campus in order to log in.

The user will now have a Campus selection drop-down menu when they login to the system.

In the event that a campus user needs their password reset, the district user will perform this function.

To reset the password for a campus user, the district user will need to pull up the user list by clicking on the Users Menu — under District Management. After the list of users has been populated, select Edit next to the user’s name who needs their password reset. After selecting Edit, you will be directed to a new page with the user’s account information.


To reset the password, select Reset within the Reset Password table. After selecting Reset, the window will refresh and display an Email was sent message. The user, whose password was reset, will receive an email from TestHound with a link to reset their password.

User Password Recovery: Users also have the ability to recover a forgotten password.

WARNING: For security purposes, any user who attempts to log in to TestHound unsuccessfully, three times in a row, will have his/her account locked. A locked account must be unlocked and/or reset by a district user. TestHound personnel will only reset passwords for the DTC.

On the login screen, click the Forgot Password? link below Username and Password. The Forgot Password? process cannot be completed unless security questions and answers were previously set. Users can set up or change security questions and answers by clicking on the My Account tab at the top and selecting Change Password Q & A.

The user will have to enter their current username and check the box CAPTCHA box proving "I'm not a robot". Checking this box will give you a series of pictures to identify. Once the user has satisfied the criteria, click the Submit button.

The user will receive an Identity Confirmation asking for the answer for one of the security questions previously set.

The user will receive an email at the email address on file (current username) with a link to finish the password reset process. These links expire, so the user will want to finish this process within an hour of receiving the link email.


The user will be prompted to answer two previously set security questions and confirm those security questions before the process can be completed.

The user will then be prompted to create a new password. Passwords require a minimum of 8 characters with one non-alphanumeric character.

To unlock the account for a campus user, the district user will need to pull up the user list by clicking on the Users Menu — under District Management. After the list of users has been populated, select Edit next to the user’s name who needs their account unlocked.

After selecting Edit, you will be directed to a new page with the user’s account information. To unlock the account, click in the "Is Locked Out" box and remove the check, then click submit. The user will now be unlocked.

To activate or deactivate users, you can select a group of users that need to be activated or deactivated by using the filter by roles function.

Select from Campus, Trainee, Specialist, or District


Then Select the users that need to be Activated or Deactivated or Select All Users.


You can also check the box beside the names of any users you wish to change and then activate/deactivate those users.